Our Return Policy
We hope you love shopping with Muldoon’s as much as we love working here. Not head over heels with your latest purchase? We will gladly return or exchange unused items within 14 days with the original receipt. All refunds will be processed using the same method of payment as the original purchase. Returns with a gift receipt are eligible for exchange or store credit only. All gift cards and sale items are final sale.
How do I return something?
The fastest, easiest way to return items for an exchange or shop credit is by visiting our head office. Just bring in the unused item with your original receipt and we’ll gladly return for an exchange or provide shop credit for eligible items within 14 days. Contact us here.
If you checked out as a guest, please visit our head office or complete our customer service form.
What should I do if my order is wrong, damaged or incomplete?
If there is a problem with your order, please fill out our customer service form. You can also reach our Customer Service team by phone at (905) 712-2233 or toll-free 1-877-512-22336 from 8AM-5:00PM EST. Please note that it may take us longer than usual to reply during especially busy periods.
Check our FAQ page for answers to your most frequently asked questions. Still have questions or concerns? Reach out to our Customer Service team online or by calling (905) 712-2233 or toll-free 1-877-512-2233 from 8AM-5:30PM EST. Please note that it may take us longer than usual to reply during especially busy periods.