We offer free standard shipping Canada-Wide when you spend over $60, and a flat rate price of $15.00 for orders less than $60. We also offer express shipping for an additional $30.
In addition to direct shipping to your door, we offer curbside pickup for customers who would like to pickup their online order in-person at our facility. We currently have one location available for pickup, located at 5680 Timberlea Blvd, Mississauga, Ontario, Canada, L4W 4M6.
Curbside pickup, your order is typically ready for pickup at our facility within 1hr. If you would like to confirm that your order is ready to pickup before you arrive please call us at (905) 712-2233.
Open Hours: Pickup is available Monday to Friday 9am to 4pm. We are closed on Saturday, Sunday and any statuary / government holiday.
In order to ensure your safety and our employees safety, there are some guidelines to follow if you do choose our complete no-contact curbside pickup.
- When picking up your order, please be sure to wear a mask, as it greatly helps with maintaining the robust safety protocols we have set in place in-and-around our facility.
- There are two options in curbside pickup.
- We’ll leave your order outside for pickup. Just call us ahead of time when you’re on the way, and we’ll leave it outside for you by the right parking-lot side door of our facility (Opposite of our Shipping and Receiving area)
- If you are unable to physically lift your order, or you need help carrying your order to your car, give us a call when you arrive and we’ll be happy to assist.
Please allow at least 1-3 business days for your order to be processed. Note: We do not process orders on Canadian statutory holidays or Ontario provincial holidays.
The average free standard shipping and paid standard shipping delivery time is 3-5 days. For express shipping, your order should arrive within 2-3 days.
How Do I Change my Order?
If you would like to change your order, please give us a call at (905) 712-2233 or toll-free 1-877-512-2233.
What Do I Do If the Order I Received Is Wrong/Damaged?
If there is a problem with your order, please fill out our customer service form. You can also reach our Customer Service team by phone at (905) 712-2233 or toll-free 1-877-512-2233 from 8AM-5:30PM EST. Please note that it may take us longer than usual to reply during especially busy periods.