Shipping Information
Free Shipping
We offer free standard shipping across Canada and the United States. In Canada, the minimum order required varies by province, and proceeds as follows:
- Ontario: $60
- Quebec, Manitoba and Saskatchewan: $75
- British Columbia, Alberta: $80
- Nova Scotia, Newfoundland and Labrador, New Brunswick, Prince Edward Island: $80
- United States: $80 CAD ($60 USD)
Curbside Pickup
In addition to direct shipping to your door, we offer curbside pickup for customers who would like to pickup their online order in-person at our facility. We currently have one location available for pickup, located at 5680 Timberlea Blvd, Mississauga, Ontario, Canada, L4W 4M6.
Curbside pickup, your order is typically ready for pickup at our facility within 3 hours. If you would like to confirm that your order is ready to pickup before you arrive please call us at (905) 712-2233.
Open Hours: Pickup is available Monday to Friday 9am to 4pm. We are closed on Saturday, Sunday and any statuary / government holiday. Please come to the front door of our facility when picking up your order.
- If you are unable to physically lift your order, or you need help carrying your order to your car, give us a call when you arrive and we’ll be happy to assist.
Delivery Times
Please allow at least 1-3 business days for your order to be processed. Note: We do not process orders on Canadian statutory holidays or Ontario provincial holidays.Â
The average free standard shipping and paid standard shipping delivery time is 3-5 days. For express shipping, your order should arrive within 2-3 days.
How Do I Change my Order?
If you would like to change your order, please give us a call at (905) 712-2233 or toll-free 1-877-512-2233.
What Do I Do If the Order I Received Is Wrong/Damaged?
If there is a problem with your order, please fill out our customer service form. You can also reach our Customer Service team by phone at (905) 712-2233 or toll-free 1-877-512-2233 from 8AM-5:30PM EST. Please note that it may take us longer than usual to reply during especially busy periods.